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The Achieving Behavioural Change (ABC) course was originally developed to provide training on the benefits of adopting behavioural change for all contractors who worked on the Department for Work and Pensions (DWP) and Jobcentre Plus (JCP) refurbishment programme.

This project’s primary aim is for contractors to undertake their designated tasks in a safe and proactive manner. This was defined as the ‘determination and belief that no-one should be injured or suffer ill-health in the course of work activities’.

Everyone wishing to work on these sites was expected to attend the one-day ABC course. This included the client’s project management team, the contractor’s management and supervisors, workers from all construction trades (i.e. carpenters, bricklayers, plasterers, plumbers, electricians, crane operators, concrete painters, decorators, floor layers, ceiling, lighting and IT data cabling installers including communications engineers), workers from non-construction trades (i.e. labourers, suppliers, waste removal) and other trades associated with office extension, fit-out and refurbishment work.

This course can be applied to any construction situation. It features the use of the point of work assessment STAARR (Stop, Think, Assess, Act, Report and Review) and TASK (Think first, Act safe, Stop if hazardous and Keep safe) card. This is a simple dynamic risk assessment system used on DWP JCP projects, where contractors or suppliers through the life of the programme have not adopted their own system.

The course is in line with the existing ACoP and Guidance for the Construction (Design and Management) Regulations 2007, which links to other legislation in requiring co­operation and co-ordination is carried out.

As with the ‘4 Cs’ from HSE’s ‘Working Well Together’ Campaign, this course encourages participants to capture and apply the ‘9Cs’ (Communication and Consultation enables Co-operation, Co-ordination, Collaboration, Control and Competence, establishing a Culture and Commitment at all levels).

The course materials include a PowerPoint presentation; eight separate exercises (some of which use film clips), and an end-of-course test. The course is designed to be simple, free flowing and interactive with clear, jargon-free slides that present the main points.

The objective of the course is to enable Delegates to, by the end of the course:

• list the basic legal duties of employers and employees
• define hazards, risks and control measures 
• list possible causes of accidents
• appreciate the link between attitude and behaviour
• appreciate the costs of poor safety performance
• appreciate the benefits of good safety performance
• putting ABC into practice using the STAARR and TASK card successfully
• complete the course assessment.

The course is designed to provide Delegates with an understanding of how attitude, behaviour, communication and worker engagement at all levels can help prevent the chances of accidents occurring.